Q: Y a-t-il une garantie satisfait ou remboursé ?

Yes — Code Signing SSL ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Q: Can I order for multiple years?

Yes — Code Signing SSL is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Q: How do I install Code Signing SSL on my server?

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

Question 1

Servez-vous les clients au Sénégal ?

Accepted Answer

Oui — OxaHost Sénégal sert les clients résidant au Sénégal. Facturation directe en XOF, support en français, arabe et anglais. Tarifs et moyens de paiement adaptés au marché sénégalais.

Question 2

Puis-je payer en francs CFA (XOF) ?

Accepted Answer

Oui — la facturation se fait directement en XOF via carte bancaire ou virement, sans frais de change cachés. D'autres moyens de paiement locaux peuvent être proposés selon votre pays.

Question 3

Which operating systems does Code Signing SSL cover?

Accepted Answer

Code Signing SSL signs Windows executables (.exe, .msi, .dll, .sys drivers) recognized by Microsoft SmartScreen, Windows Defender, and UAC. It also signs macOS apps (.dmg, .pkg) recognized by Gatekeeper. Windows kernel-mode drivers require an EV Code Signing certificate (mandatory since 2016).

Question 4

What does the Garantie standard warranty actually cover?

Accepted Answer

The Garantie standard warranty covers potential damages incurred by a visitor of your site in the (extremely rare) case where the certificate authority issues a fraudulent certificate that leads to a data compromise. It is insurance from the issuing CA, not insurance for you, but it indicates the level of trust placed on the validation procedure.

Question 5

Can I reissue the certificate when I move servers?

Accepted Answer

Yes — Code Signing SSL permits selon politique ca reissues during the validity period. You can regenerate the CSR on a new server, submit the request, and the CA reissues the certificate at no cost. Useful when migrating or when a private key is compromised.

Question 6

Can I sign multiple applications with Code Signing SSL?

Accepted Answer

Yes — a code-signing certificate has no limit on the number of executables or apps you can sign during its validity period. A single private key can sign all your releases, updates, drivers, and installers.

Question 7

What about compatibility with old browsers and devices?

Accepted Answer

Code Signing SSL reaches a 99.9% compatibility rate, which includes Chrome, Firefox, Edge, Safari, Opera, Brave (all modern versions), iOS 12+, Android 7+, Windows 10+, macOS 10.15+. Very old systems (Windows XP, Android < 4.4, BlackBerry pre-2014) may not recognize the root — but those represent less than 0.1% of visitors in 2026.

Question 8

Y a-t-il une garantie satisfait ou remboursé ?

Accepted Answer

Yes — Code Signing SSL ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Question 9

Can I order for multiple years?

Accepted Answer

Yes — Code Signing SSL is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Question 10

How do I install Code Signing SSL on my server?

Accepted Answer

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

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