Q: Y a-t-il une garantie satisfait ou remboursé ?

Yes — PositiveSSL EV ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Q: Can I order for multiple years?

Yes — PositiveSSL EV is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Q: How do I install PositiveSSL EV on my server?

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

Question 1

Servez-vous les clients au Sénégal ?

Accepted Answer

Oui — OxaHost Sénégal sert les clients résidant au Sénégal. Facturation directe en XOF, support en français, arabe et anglais. Tarifs et moyens de paiement adaptés au marché sénégalais.

Question 2

Puis-je payer en francs CFA (XOF) ?

Accepted Answer

Oui — la facturation se fait directement en XOF via carte bancaire ou virement, sans frais de change cachés. D'autres moyens de paiement locaux peuvent être proposés selon votre pays.

Question 3

Why does PositiveSSL EV take 5 to 7 business days?

Accepted Answer

PositiveSSL EV is an Extended Validation (EV) certificate, which goes through the most rigorous validation procedure in the industry. The CA verifies legal existence, operational activity, the identity of the authorized signatory, and confirms by phone using the official number listed in an independent directory. That rigor is exactly why EV certificates are treated as the most trusted on the market.

Question 4

What does the 1 M$ warranty actually cover?

Accepted Answer

The 1 M$ warranty covers potential damages incurred by a visitor of your site in the (extremely rare) case where the certificate authority issues a fraudulent certificate that leads to a data compromise. It is insurance from the issuing CA, not insurance for you, but it indicates the level of trust placed on the validation procedure.

Question 5

Can I reissue the certificate when I move servers?

Accepted Answer

Yes — PositiveSSL EV permits illimitées reissues during the validity period. You can regenerate the CSR on a new server, submit the request, and the CA reissues the certificate at no cost. Useful when migrating or when a private key is compromised.

Question 6

What about compatibility with old browsers and devices?

Accepted Answer

PositiveSSL EV reaches a 99.9% compatibility rate, which includes Chrome, Firefox, Edge, Safari, Opera, Brave (all modern versions), iOS 12+, Android 7+, Windows 10+, macOS 10.15+. Very old systems (Windows XP, Android < 4.4, BlackBerry pre-2014) may not recognize the root — but those represent less than 0.1% of visitors in 2026.

Question 7

Y a-t-il une garantie satisfait ou remboursé ?

Accepted Answer

Yes — PositiveSSL EV ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Question 8

Can I order for multiple years?

Accepted Answer

Yes — PositiveSSL EV is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Question 9

How do I install PositiveSSL EV on my server?

Accepted Answer

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

PositiveSSL EVcertificat SSL, reconnu partout· Sénégal

Choisissez une durée, verrouillez les économies

Sectigo

Spécifications techniques

Pourquoi choisir ce certificat ?

Typical use cases.

Validation process, step by step.

Validation domaine (DCV)

Validation organisation EV

Vérification finale par téléphone

Compatibilité étendue 99.9%

Navigateurs

Systèmes & mobiles

Serveurs web

Associés Produits

Hébergement WordPress

Hébergement VPS

Noms de domaine

Email professionnel

Certificats SSL

Serveurs dédiés

Imunify360 WAF

Surveillance 360

Questionsfréquentes

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