Q: Y a-t-il une garantie satisfait ou remboursé ?

Yes — Wildcard SSL ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Q: Can I order for multiple years?

Yes — Wildcard SSL is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Q: How do I install Wildcard SSL on my server?

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

Question 1

Servez-vous les clients au Sénégal ?

Accepted Answer

Oui — OxaHost Sénégal sert les clients résidant au Sénégal. Facturation directe en XOF, support en français, arabe et anglais. Tarifs et moyens de paiement adaptés au marché sénégalais.

Question 2

Puis-je payer en francs CFA (XOF) ?

Accepted Answer

Oui — la facturation se fait directement en XOF via carte bancaire ou virement, sans frais de change cachés. D'autres moyens de paiement locaux peuvent être proposés selon votre pays.

Question 3

What documents are required for Wildcard SSL?

Accepted Answer

Wildcard SSL is an Organization Validation (OV) certificate, so the certificate authority verifies that your business legally exists. Have ready: a business registration extract (Kbis or local equivalent), your registration / SIREN-SIRET number, and the official company address. Listings in D&B / D-U-N-S or an official business directory speed validation up.

Question 4

What does the 1,25 M$ warranty actually cover?

Accepted Answer

The 1,25 M$ warranty covers potential damages incurred by a visitor of your site in the (extremely rare) case where the certificate authority issues a fraudulent certificate that leads to a data compromise. It is insurance from the issuing CA, not insurance for you, but it indicates the level of trust placed on the validation procedure.

Question 5

Can I reissue the certificate when I move servers?

Accepted Answer

Yes — Wildcard SSL permits illimitées reissues during the validity period. You can regenerate the CSR on a new server, submit the request, and the CA reissues the certificate at no cost. Useful when migrating or when a private key is compromised.

Question 6

Does the wildcard really cover all subdomains?

Accepted Answer

Yes — *.yourdomain.tld covers all first-level subdomains: www, mail, blog, app, dev, staging, etc. CAUTION: it does NOT cover sub-sub-domains (for example, *.yourdomain.tld will not protect www.app.yourdomain.tld). For that, you need a wildcard on the parent subdomain (e.g. *.app.yourdomain.tld) or a multi-level SAN.

Question 7

What about compatibility with old browsers and devices?

Accepted Answer

Wildcard SSL reaches a 99.9% compatibility rate, which includes Chrome, Firefox, Edge, Safari, Opera, Brave (all modern versions), iOS 12+, Android 7+, Windows 10+, macOS 10.15+. Very old systems (Windows XP, Android < 4.4, BlackBerry pre-2014) may not recognize the root — but those represent less than 0.1% of visitors in 2026.

Question 8

Y a-t-il une garantie satisfait ou remboursé ?

Accepted Answer

Yes — Wildcard SSL ships with a 30-day money-back guarantee from the issuance date. If you decide to cancel, you get a full refund. No justification required.

Question 9

Can I order for multiple years?

Accepted Answer

Yes — Wildcard SSL is available in 1, 2, or 3-year terms. Note: since September 2020, certificate authorities can no longer issue SSL/TLS certificates for more than 397 days (≈ 13 months). When you buy 2 or 3 years, you lock in a prepaid discount on the total duration, and the certificate is automatically reissued every 12 months at no extra cost — you save on the annual rate without managing the renewal yourself.

Question 10

How do I install Wildcard SSL on my server?

Accepted Answer

You can install the certificate via cPanel (1-click in WHM/cPanel SSL/TLS Manager), Plesk (Extensions SSL It!), or via the command line on Apache / Nginx / LiteSpeed. Our support team can install it for you free of charge for OV and EV certificates — just share SSH or cPanel access.

Wildcard SSLcertificat SSL, reconnu partout· Sénégal

Choisissez une durée, verrouillez les économies

Thawte

Spécifications techniques

Pourquoi choisir ce certificat ?

Typical use cases.

Validation process, step by step.

Validation domaine (DCV)

Validation d'organisation

Appel de vérification

Compatibilité étendue 99.9%

Navigateurs

Systèmes & mobiles

Serveurs web

Associés Produits

Hébergement WordPress

Hébergement VPS

Noms de domaine

Email professionnel

Certificats SSL

Serveurs dédiés

Imunify360 WAF

Surveillance 360

Questionsfréquentes

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